Xbox Live Gamertag Recovery Made Simple |
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by the hammer of Kevin Alexander! |
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Back in the “old days” of the first Xbox it was pretty simple to be able to use your Live gamertag on a friend’s console. All you had to do was throw it on a memory card and copy it to their hard drive. It could then live on both consoles without the need to swap it back and forth. I had my old Xbox Live account on three different consoles so I could play Return To Castle Wolfenstein or Halo 2 without a hitch. Now in these DRM-fueled times your gamertag is tied to a specific console and must be “recovered” when you want to play over Live (and not as a “guest) at a friend’s house or to make sure that you get points for the achievements you might unlock. This long process involves downloading from some magical server that can take upwards of 20 minutes to complete. I’ve often wondered why this takes so damn long when it seems like this should be a quick download. What’s in this file that takes up so much space? Is the server extremely slow or overrun with activity? My frustration with the process reached such a pitch that I actually decided to start looking into it to try finding an explanation or alternative methods.
Like any internet savvy user I decided that I should start with Xbox.com’s support page for gamertag recovery. For the most part the page simply outlined the steps required to actually go through the ordeal but I did find this interesting little nugget:
Important
We do not recommend that you recover your gamertag to a friend’s console as a convenience when roaming you could lose your saved games. Instead, use an Xbox 360 Memory Unit to take your profile with you when you play on someone else’s system.
I wasn’t entirely sure if this is simply a ploy to sell more memory cards or if this save game threat was legit. With the amount of time that I spend bouncing back and forth between my console and a friend’s I’ve never encountered a problem like that. Likewise I’ve never heard word of this actually happening to someone (my brother-in-law recovers his account probably three times more frequently than I do). Admittedly the thought of a solution being as simple as a memory unit is very intriguing so I decided to pick one up and test this out.
Knowing how expensive those little bastards are I first checked into getting a used one. I found a 64MB memory unit for $20 at GameStop then went home and plugged it in, hoping for the best. Copying my gamer profile to the memory unit was very simple following these steps (starting at the Dashboard):
- Go to the System tab
- Select Memory - All Devices
- Then Gamer Profiles
- Next Select The Profile You Want To Transfer
- Choose Move Or Delete
- Confirm your selection
- Finally Select Memory Unit (A or B depending on where your unit is plugged in)
Now my profile is operating off of the memory unit I’m still signed in to Xbox Live with everything functioning as normal. I shut down my system, took out the memory unit and went over to my brother-in-law’s Xbox to try it out there. With the memory unit plugged in I let the system boot and then signed into my profile (that was marked as being on a memory unit) and it signed in to Live perfectly. Needless to say, I was pleased. I now had a reason to own a 360 Memory Unit and the complicated, time-consuming issue was now solved.
Though the memory unit solution was simple and relatively cheap it still didn’t answer the questions I had about why it takes so long for a profile to be “recovered” to another console. After some simple investigation I found out that my profile was 7MB. Not a big file by today’s standards. Keep in mind that that size includes having 117 games played, 486 achievements and a GamerScore of 10582. By comparison my wife’s profile is 588KB, with 12 games, 21 achievements and a GamerScore of 290. The files aren’t all that big, especially in these broadband times, so it’s still a mystery as to why it takes so long to download. I tried shooting off an email to a Microsoft rep with some questions but evidently we’re not yet a big enough blog to get a reply. If I ever find out some answers I’ll be sure to update you all. For now, I’m happy enough just to have a simple and relatively cheap solution to the issue.
16 Responses to “Xbox Live Gamertag Recovery Made Simple”
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Jerbacca on 08 May 2008 at 3:42 pm #
I’ve always found this to be a hassle. Now that I know the solution is a few clicks and $20 away, I just might get a memory unit.
Xerxes3rd on 08 May 2008 at 4:21 pm #
Will auto sign-in still be available if you’re running your profile from a memory unit?
Kevin Alexander on 08 May 2008 at 4:23 pm #
Yes it will, that’s how mine is set up right now. It’s just like if it’s on the hard drive.
chucktheplant on 08 May 2008 at 6:22 pm #
@Xerxes3rd
Yes that works just fine….
Aryzona Bay on 08 May 2008 at 6:36 pm #
I hear you on this. My profile is 12MB and it takes like 25 min to download. Never understood why. But I did the same as you about a year ago, just gave in and bought a memory card. Maybe that’s why it takes so long? To get you to buy a memory card?
WiiZeels.com » Blog Archive » Trials and tribulations of Gamertag recovery on 08 May 2008 at 7:02 pm #
[...] has proven to be a chore. Fed up with the (way too long) 20 minute recovery process the team at THEBBPS decided to seek out another solution. In their search for answers around the Xbox 360 DRM issue the [...]
Electric Chaos » Blog Archive » Trials and tribulations of Gamertag recovery on 08 May 2008 at 7:22 pm #
[...] has proven to be a chore. Fed up with the (way too long) 20 minute recovery process the team at THEBBPS decided to seek out another solution. In their search for answers around the Xbox 360 DRM issue the [...]
anon on 08 May 2008 at 9:01 pm #
Does it transfer your save games onto the memory card as well?
Kevin Alexander on 08 May 2008 at 9:11 pm #
@anon:
No, you have to transfer each save individually to the card.
funXgame.com - all about gaming and fun » Blog Archive » Trials and tribulations of Gamertag recovery on 09 May 2008 at 1:01 am #
[...] has proven to be a chore. Fed up with the (way too long) 20 minute recovery process the team at THEBBPS decided to seek out another solution. In their search for answers around the Xbox 360 DRM issue the [...]
Nathan on 09 May 2008 at 2:03 pm #
I can’t imagine going back to using account recovery. I use a memory card and keep all my in-progress games as well as my account on there. That way everything is with me wherever I go. My only complaint is that the little gray plastic bit on the memory card seems to be asking to be snapped off. I got my card used so I don’t have the clear case.
Tucker on 09 May 2008 at 3:27 pm #
Hey, it’s true about the save game file snafu. I gave my old RROD prone (still hasn’t bricked yet) 360 to my GF, and picked up the H3 edition one. In the back and forthing I managed to goof up and delete my profile. Whoops! Guess what.. that means that all the save games are then renamed to “unknown” and there’s no way to reattach them. Yippy skippy.
Evan on 24 May 2008 at 5:48 pm #
i have a serious problem. basically the other day i was at a friends house and i recovered my gamertag there with out any porblems. i get home and try to sign on and it says that i must recover it back here to play. so i fill in all the neccasary things like tag, email and i click accept terms&policy. it completes the first stage of “recovering xbox live account” in no time but then i get to “recovering game profile” and i hit a wall. it only gets about 1/4 threw the completed bar before a window pops up and says xbox live sign up is currently unavliable please try again later. and everytime i try to recover it, the same thing happens. if i try and just sign in from the dashboard without attempting to recover it says your profile was not completely recovered and cannot sign in. its been like this for a week now and i dont know what to do about it. ive gone on xbox.com/support which is now help so please someone help me
Dan Zuccarelli on 25 May 2008 at 12:00 am #
Ugh, that is a brick wall. I’d probably try to delete the gamertag off your machine and then re-download it. If not, it’s sad to say but you’re best bet would be to call customer support.
jack on 26 May 2008 at 2:40 am #
ok i just logged on today to find the the evedence of my xboxlive gaming deleted i have been playing halo 3 and was a captain grade 3 i tryed to log on today and xboxlive is gone i had a years subscription and all i also lost my friends list and everything.
any suggestions on how to fix or correct this problem?
TY
Eric on 13 Feb 2009 at 6:10 pm #
The problem I have is just my profile. When I look at the memory usage in the Xbox settings, it says that my profile is 3MB, my brother’s is 2MB. I recovered my gamertag last night and it did take 10 minutes to download it. My brother just recovered his today and it took less than 1 minute! I seriously wonder what’s going on in that Microshit machine when it downloads gamertags…